Payment deducted for 1-Year D5 Pro Plan but Subscription Not Activated
Hi D5 Support Team,
I purchased a 1-Year D5 Pro subscription today, and the payment was deducted successfully. However, my account is still not upgraded to Pro, and the Billing page has not been updated.
Payment Details:
- Date: 23 June 2026
- Transaction ID:
8975833****60 - Total Deducted: Rs. 106,212.72
I have attached the payment receipt as proof. Could you please check the transaction and activate my subscription or advise on the next steps?
Thank you.