Panels and Command Flickering, Screen Blacks Out After Launching D5 Render.

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1

Good day all,
I have been issues as the D5 interface has been flickering and vanishing, and recently after running the D5 render, it keeps blacking out and refreshing the entire interface.
All my drivers are updated, and I have uninstalled and reinstalled the D5 launcher and software multiple times.
What could be the issue, and how do I resolve it?

2

Hi @onajite

Can you show us a video recording?

Additionally,

3

It doesn’t show it in the video but each time the mouse lags before reloading at the center of the screen, the screen goes black. I have to share the video’s link as I cannot upload it here because of the file’s size.

Also, I am using version 3.1.1.0758.
These are the log files. zziplog.zip (3.7 MB)

4

Hi @onajite

Thanks for this.

Got it; it’s a problem that still occurs in 3.1.1.0758. We’ll check your logs and video recordings to see what’s wrong.

5

Okay, I’ll be expecting your reply. Thank you.

1 Like
6

Good day,
Regarding the screen going blank, I have been able to resolve it, but the D5 panels are still flickering.

7

Good day.
It’s been over a week, and I’m yet to get a solution.
Has this issue been resolved, because I’m still having the flickering issue.

8

Hi @onajite

We would like to check your device. Could you please refer to my private message here in the forum?