Need help upgrading from D5 Pro to D5 Teams

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1

Hi everyone,

I currently have an active D5 Pro subscription and I am trying to switch/upgrade it to a D5 Teams subscription (2 seats). However, I can’t seem to find a way to do this from my account dashboard.

I sent a message to the support team several days ago to get some help with this, but unfortunately, I haven’t received any reply yet.

Has anyone else faced this issue or knows the correct process to make the switch? It would be great if someone from the D5 team could look into this.

Thanks in advance for your help!

2

Hi @evellinbaptiste

That’s possible.

Could you please let us know which email address you used to contact us? And the email address you sent it to?

  • We prefer to keep this request via email to ensure your private information is handled securely and to streamline communication, avoiding any misunderstandings.