I don’t remember what the previous name of the folders were but we have lost everything except the D5 native elements…can anyone help me find where d5 is looking in the folder structure?
Hi，Can you open the backup file?
Hello, how long ago did you use the file you mentioned? Does “but we have lost everything” mean that the local assets you are using have been lost?
All that is in the file are the curtains and lights…all our imported models are gone
The backup file doesn’t exist…we think it had something to do with google drive being full
Sorry for any inconvenience. You may send your log file to us. You can refer to this post ( D5 Support Tool - Get Help / Tech Support - D5 RENDER FORUM). Please attach the link of this post and describe your problem in your email or you can just post the link of your log file here.