Hello, the issue happened to this file or all files on your computer?
Could you please compress this scene and send us it for recovery? also, please send us two folders that contain logs:
- A folder called logs, in the installation directory of D5 2.0
- A folder called Saved, in C:/Users/your account/AppData/local/d5_immerse
Our support email is support@d5techs.com
By the way, is your file saved in a network space? also, have you moved the file location?
this happened to all my file,
I will send an email now
Update:File recovered by replacing the 1.save file in “assets” folder with 1.save.temp
If anyone met the same problem, please try this method.
Besides, after 2.1 comes out, we will no longer meet this problem.