my account not login

my account not login

Hi @rajkumarsarvasva

Sorry to hear you’re having trouble logging in. A few quick questions to help us troubleshoot:

  1. Are you unable to log in on both the D5 Launcher and D5 Render?
  2. Can you log in to My Space on the web? Please try here: D5 Render
  3. Is there an error message or prompt when you try to log in?

If possible, please attach a screenshot of the error — this will help us identify the issue faster. Thank you