Hi Guys
i was working on friday and everything was fine, but when i logged in today, its showing like im a free user and not a pro user
whats is going on? its a corporate account, so i dont know if they forgot to pay or something like this, can you have a look?
Who can I send the login email to for verification?
thankyou
Hi @NOG_the_DOG
Can you send me your login email privately so we can check your account status on our end? We’ll verify if your Pro subscription is still active or if there was an issue on the corporate billing side. Thanks!
Hi @ela its solved, the office changed the credit card i believe, but now its normal
Alright, thanks for the update @NOG_the_DOG !
