Model Crashing

ela · February 16, 2026, 6:01am

Thanks for the update and for taking the time to try those steps — we really appreciate the effort.

We’ll review them and see what we can find. Please keep us posted if you encounter anything else or need further assistance.

gusrobatto · February 16, 2026, 8:42pm

Well, it crashed again. I did turn on “super resolution” again. I’ll know in a short while if that’s the culprit. It’s with the model that started it all.

ela · February 17, 2026, 3:06am

Hi @gusrobatto

Apologies for the inconvenience caused. Your case is noted. Please share your most recent log file again, where the crash occurred. Thank you

gusrobatto · February 17, 2026, 5:26am

Thanks Ela. It’s driving me bats. I turned off super resolution since and no crash. I dunno. We’ll see what happens. Give me a bit to collect my logs. Like tomorrow morning my time.

gusrobatto · February 21, 2026, 4:17pm

Ela,

Still getting random crashing on random models now. Not fixed.

I sent new log files to D5 Support and uploaded to WeTransfer.

Please, someone look into this.

Thanks,

Gus

ela · February 23, 2026, 10:50am

Hi @gusrobatto

Email received. Thanks for sending the logs. We’ll begin testing them as soon as possible. Thank you again for your patience, and I sincerely apologize for the inconvenience caused.