Me sale un error en el render final (cuadricula en vidrio)

Cuando estoy en programa me sale normal la imagen, pero en el momento de renderizar sale un cuadricula negra en el vidrio, ya revise como 5 veces el material, escena o configuración y no sé que es. A alguien le ha pasado lo mismo?

Hi @christel.mondragon

  • Which D5 version are you using?
    Build

  • Which specific material was used in the surface?

  • Does this also occur in other files with the same material?

We may need to request your files. Please send it to support@d5techs.com and have it titled Clov-Forum Me sale un error en el render final. Please let me know if you have sent it already.

No encuentro la carpeta para comprimir, igual mande al correo lo que pediste

Hi @christel.mondragon

The folder you need to zip is the file-folder you’re currently using, where this issue was evident. The image I have provided is just a guide for better understanding.