Me podrian ayudar a devincular mi cuenta d5 edu?, cambie de laptop y me sale que esta vinculada a mi antigua pc pero no es así, ya envié el correo y solicite un ticket hace unas semanas

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Hi mate, Did you upgrade the laptop? Please contact this e-mail and tell us the reason why you want to change the bound device. You need to list the detailed information about these two devices. Sorry for the inconvenienve.
support@d5techs.com

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Thanks bro, I only need it in one because the other laptop was damaged, I already sent the request with the details
thank you I hope your help