I’m using my personal local model on D5, but every time I use it for a while, the file suddenly freezes and disappears from the screen. When I check the autosave files, all the textures from the local model are gone — they turn completely white. However, when I try adding a new model, its textures appear normally.
Hi @vuphuongnhi
Could you please let us know where you are storing or saving your D5 project and model files? Are they on a local drive or a cloud‑synced folder?
The issue you described is a known problem when using local models, typically caused by file/storage paths or broken texture links, especially if the project or model is stored in a cloud‑synced folder(e.g., Google Drive, OneDrive, Dropbox). In such cases, D5 may fail to reference textures during autosave, resulting in white materials and occasional freezing. Thank you.