Logging in persist?

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1

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Also, evertime i download an asset, need to log-in?

2

Hi @Ortzak

May I know which region/country you’re situated in?

3

Philippines

4

Hi @Ortzak

Are you also using Converge? It seems that they’re having a lot of issues with network stability, too, not just with D5 Render.

  • Please try to check if using mobile data alleviates the problem.
  • Another user has suggested keeping the d5 launcher logged in and running in the background.
5

Yes im using Converge =(…Logging the launcher helps a bit.

6

Hi @Ortzak

Can you send us your log files?

2.11 Logfiles
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8

Please press Collect logs

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10

Hi @Ortzak

We’ve checked your logs, and there were indeed indicators of an unstable network connection.

Please try the following, these suggestions may possibly alleviate the situation:

  1. Whitelist our domains
    Note: I will be sending you all of our domains to whitelist on your end.

  2. Test your account on a different network:

  • A mobile hotspot
  • Another ISP
  • A stable VPN (if allowed)
  1. Change your DNS to:
  • 1.1.1.1 (Cloudflare) or 8.8.8.8 (Google)
  1. For verification failures:
  • Confirm you can access www.google.com/recaptcha in your browser.