Hi , I’m really getting frustrated after the 2.6 update , allot of problems are facing me while im trying to fell happy and enjoy the new features.
the latest live sync doesnt sync the textures from sketchup. I just get the material ids but with white color only.
Try to determine if this issue occurs with objects that have materials applied to groups or components, or if it happens when materials are applied directly to faces.
Hi, is the D5 scene the white after you initial sync? If so, try changing the texture or the path of the SU model. If it still doesn’t work after changing it, please send us your log.
I deleted the the software then installed it again , and it worked
thanks for the response
Glad that the problem has been solved. You can still send the log and the model file to us if you are willing. support@d5techs.com