License Deactivation Request for New Device

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1

Hello D5 Team,

I am a student user of D5 Render, and I would like to transfer my student license to a new device. However, I cannot find the deactivation option on my old computer.

Could you please help me deactivate the license from my previous device so that I can activate it on my new one?

Here are my details:

  • **Registered Email: 212492@jnu.ac.kr
  • **Student License Information: 212492@jnu.ac.kr
    Thank you for your support!

Best regards,
wootaeho

2

Hi there @212492

We understand you may need to use a different device. However, to safeguard your personal information and maintain the integrity of our licensing system, we do not permit license transfers. When your current license expires, you can simply reapply and log in on your new device. This ensures a secure and authorized access process. Thank you for your understanding.