Lag when operating

The new update has many interesting features, but there are still some disadvantages such as lag when operating. Sometimes it is not possible to control automatic movements.
When updating from version 2.8, the character library is still missing. Some new features are relatively stable. If there are any errors, I will continue to introduce them.

Hi @namphuongvo1998, please does this lag issue occur only on a particular scene or on all scene files? Could you please share a screenshot showing your system information and the usage statistics while working on the said scene. please refer to the attached images.

Please note that a stable network is required to access the online asset library. kindly restart your router and try accessing the character library again. Please let me know if the issue persists.


I tried it, but it still lags and is difficult to operate. In version 2.8 it doesn’t, but in version 2.9 it’s quite laggy and moves automatically. Is there a way to fix it?

Hi @namphuongvo1998 apologies for the inconvenience. Could you please share the screenshots I requested for earlier. This would greatly help us in troubleshooting the lag issue.
Thank you

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I sent a screenshot

and the screen capture video automatically moved even though I didn’t do anything.
2024-11-14 08-48-06.zip (3.5 MB)

Hi @namphuongvo1998 apologies for this issue. Please I would like to share the latest D52.9 Hotfix version which has solved this lag issue. Kindly check your DM for more details. Thank you