I tried to save my d5 render folder it stuck after that it closed it did not save, ı check my save project folder and it was 5gb. after kicked from programme when ı check one more time my folder became 16gb and it is not working well and this documents come to my folder ı can not delete or do anything what is the problem ?
Did you save files in a 3rd party network place like OneDrive or Google drive? Please make a copy of these files to back up first.
Firstly I worked my office and we have server I am working inside of server, ı have already copy folder in my desktop
My project is 3 floor villa project ı was working quite well but when ı critic my project it happend like that when ı tried to save d5 stucked and closed
Hi oliver does we have any solution for this situation ?
can you compress the whole folder then send it to us? Email: support@d5techs.com
Besides, since you saved the file in a server, does the server have backup function to recover files?
what happend let me tell you, ı started my project inside of server after 5 or 6 gb later when ı tried to save programme stuck and closed, and folder became 25 or 16 gb i tried this twice. but still ı can open the file. ı did save as to my desktop folder and it is working. I deleted whole folder, original is in my desktop. Today i will finish my work and one more time i will shift the folder to server and i will try to work inside of server but i am sure it is going to happen again after that ı will send you to folder. thank you