I am currently using a one-year Pro license subscription, and there are about three months remaining on my subscription. However, I would like to switch to a Team license and increase the number of users to two. I would like to know how I can proceed with this change.
Hi @bethelo
You have two options to proceed with this change:
- You may wait until the end of your current paid period. If you prefer this option, you can cancel the subscription now to prevent automatic renewal, then purchase a Team license once the Pro license expires.
- Alternatively, you may upgrade immediately by converting your remaining Pro subscription days into credits. These credits will be applied as a deduction toward the Team license upgrade. Please note that you will still need to pay the remaining balance after the credit is applied.
Please let me know which option you’d like to proceed with, and we’ll be happy to help.