If d5 is turned off, the objects that you have placed will disappear

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1

Not only the objects that you imported
The props provided in d5 will also disappear if you turn them off and on.

2

Hi @unic1

Could you confirm what you mean by “turned off”? Just to make sure we’re understanding it correctly, could you please attach a screenshot or a short screen recording so we can see the exact issue happening on your side?

Also, may I know which D5 version you’re using? Which software are you importing from?

Do the objects disappear from the Object List, or only from the viewport preview? Thanks!

3

It disappears when d5 is restarted

disappear from Object List and viewport preview

There is an imported

D5 version: 2.11.1

4

Hi @unic1

Thanks for the info. To better assess the issue, could you please send us a short screen recording showing the problem, starting from when you close and restart D5?

If possible, please share your D5 project with us to test it on our end.

0
0694×549 137 KB

If the file is too large to attach directly, please upload it to WeTransfer and send me the link.

Also, could you confirm: when your imported objects — including those from the D5 library — disappear, does it mean your viewport preview goes completely blank? Thanks.