I created a whole project in blender and exported it with livesync and worked for a whole week on it. Now when I try to open the file it doesn’t load and I lost all the work I had done.
Apparently when I don’t export manually but when I press play the plugin opens a new file and I create it in a place X
I have not been able to find the file and if not I have lost 1 week of work.
When I export automatically and create a new project when blender opens D5 and ask me if I want to start a new project. Where does it save the files? d5a?
Just to clarify, you exported your Blender File to .d5a and imported it to D5 Render. After working for a week, the D5 Render File cannot be opened? Or is it the d5a model malfunctioning?
It might be best to send an image or video-recording of your current situation to ensure that we are on the same page and we would understand your workflow.
May I know how the D5 Render file is currently stored? Is it perhaps placed in a Cloud Storage (Google Drive,etc.)?
Are there any error prompts if you try to open it?
Is this the only file where the issue persists? Or is it also evident in other files with the same workflow?
If this is a file-specific problem, then it would be best to send us your D5 File and Blender File for testing. You may send it to support@d5techs.com and have it titled 'Clov-Forum I lost my D5 Project since I exported it automatically from Blender"
