I cant buy d5 render pro from turkey

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1

Hi
When ı tried to buy d5 render from turkey ı cant do that.
Also paypal is blocked in turkey so ı cant find a any solution for buy d5 render
can you help me about that ?

2

Hi! @dumanbeyazt
Could you please show me screenshots of any error messages you see when trying to purchase the pro version?
And you can use credit cards to pay for it. You cannot use credit cards either?

3

Ops! Something wrong with the payment

The card has been declined,
please contact your card issuer.

ı was talking with my bank they are said to me problem is not about them
also ı just have this problem with d5 renderer
am ı can buy d5 renderer with another way ?

4

Good day! Sorry that there are not any other ways to purchase D5 pro for now. And we are working on solving this kind of issue. Please stay tuned~

5

Hi, we also received the ticket you opened in D5 Help Center, please check the solution we provided there, thanks!

6

I had the same issue at the beginning, due the payment goes to china, it was geoblocked by my bank initially. So check your bank account settings regarding your mastercard/visa if its possible to pay goods in china. most e-banking systems allow to change it there directly manually.

kinds regards

IB

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