How to report pirated 3D models to D5Works? No response to emails.

D5 Asset Library
1

Hi,

I’m currently dealing with an issue where my 3D models are being distributed without authorization through D5Works. I have contacted their support multiple times via email, but unfortunately I have not received any response, and the models are still available.

Anyone else here had this problem?

I’ve also saw other companies works there, contacted them about it, but I think they have the same issue, because stolen models are still there.

2

It seems possible to report to the official Works (but considering D5 is a Chinese company – they are about to enter their Spring Festival holiday, so the response time may be a bit delayed)

3

Still no response, I’m starting to think that D5 is ok with piracy…

4

Hello @Piotr

The Works Content Team has received your report and is currently handling your case. Once they have verified and processed the issue, they will respond to you via email. Thank you for your patience and understanding.

5

Hello @Piotr

D5 Works Compliance Team has responded to your email. Kindly check.

6

Thanks, some of them are now removed, but we send two e-mails about it, and most products are still visible.