How to downgrade my 2.8 version of D5 to previous version

[arracastillo3017]

Before I update my d5 version, I had no problems with my works, I can render videos and photos without any problem. But ever since I updated it, my d5 kept on crashing every 5-10mins. I updated my graphics card driver and tried all sorts of solutions but nothing worked. I think it would be helpful if I downgrade my D5 version immediately so I can check if it still crashes. Thank you.

[Leah_Li]

Hello, @arracastillo3017

Sorry for the unsatisfying experience. Please show me the screenshot of your system information for a check, and I am keen to resolve the issue for you.

If there’s an urgent situation, you can roll back to previous versions here, but we recommend users use the latest versions.

Download Historical Versions of D5 Render

Updates to the D5 Render may include new GI, new features, new assets, etc. In general, we recommend that users use the latest version of the D5 Renderer. However, some users may have special cases that require them to use a version other than the latest one: If you have an ongoing project, we suggest you continue to use the lower version and click “Cancel Update” when the update pop-up window appears. If you have already updated but need to back to the lower version, please click the link be…

Cheers.

[arracastillo3017]

Hello sorry for late reply, here is the screenshot of my system information. Thanks

[Leah_Li]

Thanks for the response.

I noticed that your VRAM is 4GB, which is actually pretty limited. It means your hardware will find it difficult to handle lots of heavy/large scenes.

Please always monitor the VRAM usage when running D5. If it exceeds 80%, D5 will probably crash. Please refer to this post about how to optimize your files: How to view and optimize graphics card usage? | User Manual (d5render.com)

Cheers