How do I change my account email?

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1

I am a college student, and I would like to upgrade to the Education Version of D5, but I am signed into D5 through a personal email. How can I change my account email to my institution’s email so I can apply for D5’s Educational License?

2

Hi @aaronbanda7

Thank you for reaching out. To change your D5 account email to your institution’s email so you can apply for the Education License, please send the following information privately:

  1. Your current email address registered to D5.
  2. A screenshot of your MySpace login page (to verify your identity). https://myspace.d5render.com/
  3. The new email address you would like to use.
3

Ela,

Hey there. How do I change or update my payment method?

4

Hi @gusrobatto

To change or update your payment method, you’ll need to cancel your current subscription first. After it expires, you can subscribe again and choose your preferred payment method.

5

Ela,

OK. I just need to update the expiration date. Some places do it automatically it seems.