Help on Error

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1

d5 render error on out of video memory trying to allocate a rendering source. Make sure your video card has the minimum required memory, try lowering the resolution and/or closing other applications that are running. Exiting…

what should i do as i open sketchup and end up getting that after waiting for it to load

2

Hello, @e0775458,

sorry for your situation. Please tell me your graphics card, usage of Dedicated GPU memory and Memory when running this D5 file. Besides, are you using a laptop?

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3

Hi @Leah_Li ,

Yes, I am using a laptop. My graphic card is NVIDIA Geforce RTX 3070 and the memory is 32G which is why I am not sure why the video memory or there is an error?

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4

Hello, @e0775458
The message “Insufficient memory on graphics card” may be due to insufficient graphics memory/memory. You have 32 GB of RAM, but it’s currently at 90%; D5 relies heavily on video memory and only reads ‘Dedicated GPU memory’, and generally D5 will crash if the video memory is over 80% occupied. Is this a large scene you are running? Does this popup appear when running other scenes, such as a D5 demo scene? I suggest you increase the memory stick/optimize the graphics memory usage.

Optimize graphics memory usage
The following settings are available for optimization：

  • Start D5 Render with administrator privileges and restart your computer. The program will automatically modify the TDR values, which can improve the stability to a great extent.
  • Turn on DLSS.
  • Depth of field, Tyndall effect, and other settings can take up a lot of video memory, so use your discretion.
  • Higher resolution mapping will also take up video memory, you can replace the mapping of materials farther away from the camera with a lower resolution mapping and try to avoid using replacement.
  • More reflective scenes will reduce efficiency, you can turn the specular of materials far from the camera to 0 to cancel the reflection.
  • Windows’ own GPU usage data may not be accurate, we recommend using GPU-Z. Check the sensor-memory used parameter for better memory management.
5

Hi @Leah_Li

Where can i find the administrator privileges and where can I turn on DLSS?

6

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  1. Right click on the D5 icon, and choose ‘‘Run as administrator’’

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2. You can turn on DLSS in Menu-