help me pleasee I cant open my d5

anyone know why after i started a new project in d5, the app are closed immedietly

Hi @jsatprakoso

I apologize, does this issue occurs to all files even empty D5 files? Can you send us a video-recording showing the whole process? You may generate a link containing the video.

Additionally, please send us these screenshots

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hi there thanks for answering my question, yeah i cant even open new project
here’s the the video link https://drive.google.com/file/d/1Qzw09Q-K90BjO_nfZ9G--VPFy6qS-G-5/view?usp=sharing