I recently attempted to activate the free trial for D5 Teams, but after submitting the application, the trial did not appear in my D5 account. Initially, I assumed it was a technical issue, so I logged into my account to cancel the trial immediately. However, I couldn’t find any option to cancel the subscription, which led me to believe that the application had failed.
To my surprise, I later discovered that my bank account had been locked by D5. I’m very concerned and would appreciate it if someone could clarify why this has happened, especially since I only intended to apply for the free trial.
Please assist me in resolving this issue as soon as possible. Thank you for your support.
