Failed to save preset, please try again later

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1

Hi, i have problem when i want to save preset render (environment,effect). it always failed, i use D5 Version 2.11.0.0603
but don’t know how, when i tried to save it in the lower version D5 v 2.10.2.0589 i can save it.
FYI i use the same preset on both version. but in the newer version it’s always failed…
i think this is bug from the newer version.

Thankyou.
Damar

2

Hi @damarprasetyo8

  • Any screenshots of the error prompt?
  • How about updating to 2.11.1 Hotfix?
  • Have you tried syncing your local and server time?
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3

Hi, I have the same issue too, tried all ways but still can’t.

4

Hi @amirul1

I’ve replied to your post, please check.

5

Hi @damarprasetyo8

Please restart D5 Render and try again.

6

HI @clov
it’s fixed, i don’t know how but i think it’s fixed when i update D5 launcher newest version

7

Hi @damarprasetyo8

Yes, we released a fix for it. Thanks for your update.