Estimated time remaining : calculating

hello , i put a 8sec clip to render , 30 mins later and still estimated time remaining : calculating is it normal ?

Hello! What resolution did you choose for your rendering? Have you managed to complete the rendering now? I suggest you can send me your log for check.
This post shows how to collect logs. D5 Support Tool - Get Help / Tech Support - D5 RENDER FORUM
You can share a link here or send your log to our email. (support@d5techs.com, please describe the problem and attach the link of this post to your mail)