Error "Unable to recognize base color texture"

[andrusurf]

Hi D5 Team, trying to use Ai-generated texture, but every time this error apears “Unable to recognize base color texture”

What I am doing wrong?

[Vera_Hsu]

Sorry for your inconvenience.
What material mapping are you recognizing? This feature is not supported by the library material mappings at this time.

[andrusurf]

Yes, I am using library material. What type of material Ai-generated texture is supported?

[3DG]

Did this get resolved? I’m having the same problem in the latest version of D5 with materials I regularly used in the previous version “unable to recognize base colour texture”.

[Clov]

Hi @3DG

Can you share more information regarding the specific Material and Material Maps that were used? Perhaps you can provide us with screenshots + the Material that was used so we can test it on our end too.

[3DG]

Most recently these two that I’ve used for years without no problems, but AI can’t recognise them:

[Clov]

Hi @3DG

I was able to test these two textures on an empty file in D5 Render 2.10.2, and it seems normal, and there were no error prompts.

• I tried AI Texture Enhancer and AI-generated textured Maps
  

  
  
  
  

• Does it only occur in a specific file? Since I was not able to replicate the issue, can you send us this particular file? You may send it to support@d5techs.com and have it titled ‘Clov-Forum Error: Unable to recognize base colour texture’
  

  

Let me know if you have sent it.

[3DG]

@Clov

Clov-Forum Error: Unable to recognize base colour texture

I’ve just emailed it

[3DG]

I’m getting this error with a lot of my commonly used textures in version 2.10.1.0579

[Clov]

Hi @3DG

There are no D5 Render Files attached to the email. Please use Google Drive or WeTransfer to store these zip files (D5 file folder), then send the link to us. Thank you.