Error on launching Spatial Tour

Hi, I have rendered a Spatial Tour on my laptop. But on launching it through the D5 Showreel tray is giving the following error. Would love some guidance on the same.

Thank you.

FATAL ERROR:
https://usa.asset.d5cdn.com/tourProject/pano_roam_1778552074369_3352356/user.xml?t=1778560416503 - xml parsing failed!

error on line 3 at column 54: xmlParseEntityRef: no name

Hi @neelhhs1994

Does your scene name, file name, or save path contain any special characters (especially &, #, or %)? This error usually happens when those characters are present, as they can break the XML parsing.

If yes, please rename your scene/project/file folder, then re-export the Spatial Tour and try again.

1 Like

Hi @ela

That actually worked perfectly.

Thank you so much for your help.

Much love.