Hi Guys , i am having trouble with a heavy scene , and iam getting crashes sometimes after rendering a video … the scene consumes all my graphic card capacity (99%).
recently i got this message before the last crash
although I am always updating my drivers (my graphic card is RTX 4070 ti )
For example if iam playing a video beside working on D5 , this video will become glitchy then my D5 will crash .
I hope you guys have a solution for that !
Thanks
Hi there,
I apologize for the inconvenience this issue has caused. Does the crash occur in a specific file or is it also evident even in empty or light files?
Can you send me the following information?
Memory Speed
System Information
VRAM - While opening the D5 Render File
Can you please ensure that D5 Render is using your High-Performance NVIDIA Processor?
You may also update your Graphics Card Driver if you haven’t updated it for a while.
Hi,
thank you for your reply .
I attached the required information
the graphic card drivers is up to date
I couldn’t find the option of High-Performance NVIDIA Processor in Nvidia control panel .
I have to say that this file is Huge , with many objects and scatters , but i cant tell if the slow performance is only in this file or not , since it my first D5 project , But I noticed that the performance became very slow once the project was full of many scatter objects and trees ,…etc
Hi @buildviz
I apologize for the inconvenience this issue has caused. If the problem only exists with the current project or some of the scene files, it is likely that the file is too heavy and is taking up too much video memory, exceeding the load of your current device, and you need to lighten and optimize your file.
If the file fails to open, please delete the ‘f2’ folder under your WorkSpace path and then reopen the archive. Once it’s open, refrain from updating the assets until you have lightened your scene file by deleting some assets, including procedurally generated vines. This will help prevent it from crashing again due to excessive video memory usage.
You may also try running Smooth Mode after opening the file.
Which Version of D5 Render are you currently using?
I have to say that this file is Huge , with many objects and scatters , but i cant tell if the slow performance is only in this file or not , since it my first D5 project , But I noticed that the performance became very slow once the project was full of many scatter objects and trees ,…etc
