Hi,
A colleague has left our team. We would like to cancel her PRO license. I do not have access to her login credentials, but I do have her email address. Could you please delete this license and confirm it for me?
Thank you.
Best Regards
Dimitry
We’re unable to delete the account or cancel the subscription without verifying ownership first. Please provide the account’s email address, the invoice (or proof of purchase), and the Myspace page so we can assist you further.
It might be best to have this conversation privately as it involves private information.