Hello, I need help please, I have been using the program since June and since version 2.5 the program began to crash more and more. Right now with version 2.6, although the model I’m working is very basic, it ends up closing more often.
This is my PC info.
Procesador|12th Gen Intel(R) Core™ i7-12700KF 3.60 GHz|
RAM instalada|64.0 GB (63.8 GB utilizable)|
Tipo de sistema|Sistema operativo de 64 bits, procesador x64|
Tarjeta Grafica: NVIDIA GeForce RTX 3070 Ti
Hello! Sorry for your issue. You may try updating to the latest graphics driver. Also, please send us your log file and we will check it for you. (support@d5techs.com, and please describe the problem)
tego problema con mi licencia, me saca de ella @ 20 o 30 minutos aproximadamente
Try disabling “Turbo Mode” in your BIOS.
Its updates to the latest graphics driver, still crashing.
Hello, sorry for your issue. Did this question occur suddenly? Does this problem happen in all scenes or only a specific one?
Please tell me your current D5 Render version, Windows system version and graphics card driver version. You can check these info in Settings-About and D5 welcome page.
