D5 Render EDU license was not approved

i don’t know why my document file EDU was not approved? And there is no specific reason from D5 Render email to explain it when reply my email

Hi @d1031201004

The rejection email should state the reason. Can you send us a screenshot of the email?

Like this, this is a second time i got rejected again

Hi @d1031201004

The reason is clearly stated in the email.

1 Like

Okay, Thank you for the support :pray: