Hello everyone
The program comes to the opening screen but does not open a file.
It does not even open empty.
I made a benchmark and scanned with supporttool.
The log file is attached.
Thank you for your help.
Thank you.
This screen opens
This screen also gets stuck
log file
zziplog.zip (275.3 KB)
Hi there sorry for the inconvenience. I suggest checking the following information:
Please check for your Windows 10 version, and I do suggest to upgrade your system to Windows 10 v1809 or higher
Update your driver through NV’s official software GeForce Experience, or download and install the driver by manually selecting the appropriate graphics card from NVIDIA’s official website
You may also want to refer to this link’s FAQ System Requirements for D5 Render | User Manual
Let me know if it helps solve the issue. Thank you~
Hello friend
I reinstalled the graphic card driver. The problem is solved.
Thanks.
Thank you so much for updating, glad the issue is resolved.
