D5 render crashes when you go to the video camera, the problem began to arise when the update 2.9.1.0509 was released, before that there was no problem. It is interesting that it crashes if I go to certain cameras, where there are other environment settings (light, weather, etc.)
I need your help, because I am doing an urgent project and such errors really slow down the work, or rather make it impossible (I am attaching a link to the file, please help)
I apologize for the inconvenience this issue has caused. Does this issue persist in other files as well or is it file-specific? Can you also send the following information?
Hello! The problem was solved at the moment with the release of the update, now it has returned again( So far the problem has occurred in one project in connection with Archicad. Now I simply cannot enter the project, the first scene is shown and it crashes(( it started after I started turning on the wind in the animations. I thought that this problem occurs due to a lack of RAM, so I removed part of the lighting, but it did not help. Sometimes it is possible to enter the project when you open it after a more light project in terms of model composition and lighting
I apologize for the inconvenience. If the file fails to open, please delete the ‘f2’ folder under your WorkSpace path and then reopen the archive. Once it’s open, refrain from updating the assets until you have lightened your scene file by deleting some assets, including procedurally generated vines. This will help prevent it from crashing again due to excessive video memory usage.
Hi! I did as you said, deleted the F2 folder, when I go to the file and start updating the models, the file closes (Before that, I managed to open and simplify the file. After simplifying, when I put the animation on render, the file also crashes. I am attaching a link to the Google Drive with the file
I just tested your file and I was able to open it and then update the assets without experiencing any crashes. For reference, your device is several times stronger than mine since I am only using a Gaming Laptop with the following specifications:
I went over to the clips that you have provided for video animation and opened them individually, although the lag is there which is expected knowing the amount of vegetation and environment settings that were enabled but no file crash was observed.
Probable Solution
Based on the file that you have sent, I suggest optimizing it further and hiding assets that are not relevant in each scene. Additionally, it may also be worth doing a Complete Reinstallation of D5 Render on your end and see if there are any differences. Please follow these instructions:
