The d5 renderer freezes halfway through use. My computer is configured with RTX 4050 INTEL I7 WINDOW 11. Is there a solution?
Hello, thank you for your feedback. Which version of D5 are you currently using and what is the exact model of the cpu?
I think this post may help you. Crashes/Restarts/Fails to Load - Get Help / How to - D5 RENDER FORUM
If all these tips could not solve your problem, feel free to contact me.
I have used 2.5 / 2.6 / 2.7 / 2.8, and I have tried the solution you gave below. I have also updated the graphics card driver to the latest version, but the problem still cannot be solved.
Before, it would freeze when I was working with Sketchup, but now it freezes when I open D5 alone
Are you using a 14900/13900 cpu now? Does the CPU have a big impact on D5? | User Manual (d5render.com)
How do I know how many CPUs I am using?
The bios has also been updated to the latest
got any solution?
Hello! Do you have time for remote support? We can provide remote support on weekdays, from 10.00 am - 18.00 pm HKT.
If you don’t have time for remote support at the moment, you can try reinstalling D5 in a different path or reinstalling Windows.
Tommorow ok?
hallo？how are you
Hello! Please check your private message.
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hi i come back
crash already