Hello I just upgraded to 2.4 version and found it cool, but when I change Scenes after a while using it it crashes and I loose everything I havent saved. here is the ziplog form the support tool. Thank you
Hi mate, sorry for that, does the problem happen to all files or a specific one?
It seems your log file failed to upload in this topic, can you please send that to support@d5techs.com?
yes I will send the log, thank you, and the problem stopped for a few days but now im having it again with a different file.
I just sent it, the file works fine for a few minutes and then crashes again every time. working on random stuff.
Hi mate, we checked the log file but found it is not complete. Can you please collect logs again using the tool after D5 crashed on your computer? Also, did you use D5 Converter for Archicad to import th e model or not?
I imported direct from sketchup file
Im working on a project not really much heavy (I’ve worked with models way more heavy and full of assets than this one) and my GPU usage goes to 100% is that normal?
Hello, any news? now the problem is random on every file I cant work, I will loose to much information
Hi mate, sorry for that, I will send you a new version of D5 2.4.1 which fixed some crash issue, sorry for waiting.
Great, thank you!