Hi.
I need a support with a trouble that i having with my D5 Render 2.3.
is not opening since i upgraded to the PRO account.
Its really boring because i have work to do and im losting time with it.
The software is freezing in the first window of initialization. That small one.
Please, help me to solve this?
From your description, I guess something’s wrong with the installation of D5 Render.
You can download a new installation file and cover the current one you have now. Then you can check if D5 Render can be launched successfully, if still not, please run the support tool by following the steps and then send us the zziplog file through email (rubyliu1107@gmail.com).