D5 render 2.10 AI problem!

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21

thanks but none of all that fixes the problem…and if you prefere fixing that without passing by the email…I’m ok with that…wait to hear from you.

22

Hi @blownspirit

Alright, please try to whitelist our IPs on your end. Please ask for some assistance from your IT Team. I will be sending our IPs related to AI via Direct message here in the forum. Let us know if there are some improvements.

Otherwise, you may want to share the following if Whitelisting our IPs does not work:

  • Email Address of your D5 Account used
  • Your Region
  • Date and Time of AI Operation (Very important)