D5 objects are sliding from their place when i close and open them

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1

Hello everyone,

When I turn d5 off and on, d5 objects slide out of place. I encountered this problem for the first time.

My modeling program is 3ds max

Can anyone give an idea as to why?

Thanks…

2

Hello, @sahne.render

Sorry for the inconvenience caused by this problem. What version of D5 Render you are currently using? Is this issue only happening with this specific file, or is it occurring with all of your files? Before this issue occurred, did you notice any unusual behavior or receive any prompts from D5? Version of 3dsmax you are currently using?

Thanks

3

It’s only happened once so far.
I did not notice anything unusual in d5.
My d5 version is 2.8

3dsmax version 2019

4

Hello, @sahne.render

Apologies for delayed response to you. Could you send me your complete files(model files + d5 files) for testing and thorough investigation on this? Please check the reference to properly send the whole d5 folder see the attached photo.

Complete folder of D5 files
Complete folder of D5 files775×882 130 KB

You may send it to support@d5techs.com put the complete forum link, and tag me @maslu for easy tracking.

Thank you for your patience and understanding to D5 Render