Hello,
I noticed that D5 does not sync correctly across multiples devices.
(1) I have been working a Sketchup model and D5 renders on device A.
(2) I worked and saved these files on an external SSD.
(3) I got home and work on the same file on device B.
(4) However, when I opened these 2 files, D5 asked me to create new renders, thus all my textures starts to not sync correctly like the materials start to bleed and flickers.
How can I resolve this issue?
Hi there,
I apologize for the inconvenience this issue has caused. Please ensure the following:
- The file name of both the D5 Render file and the SketchUp file is the same. We don’t recommend renaming it.
- Download the file locally and open it once it is finished. We don’t recommend opening the D5 Render File while it is only placed on an External SSD since it may cause some connectivity issues.
- If this window pops out you can try to replace the file with the same file, just click on the existing linked file and make sure to tick the 2 boxes: Light and Material then proceed to Replace and Link
