D5 Live Sync very long time

Hello D5 Support Team,

I’m experiencing an issue where the D5 Live Sync process takes a very long time to complete. The synchronization becomes slow whenever I update my model, and it seems to struggle especially with larger scenes.

Could you please advise what might be causing this and how I can improve the performance?

Thank you.

Hi @satsetsoftware

Based on the look of your model, it seems like a pretty heavy file. LiveSync usually slows down with large or detailed scenes, lots of geometry, vegetation, or big assets. If possible, you could try using similar models or materials from our asset library instead of importing everything from SketchUp.

Please try to simplify the model, split it into smaller parts, or test a simpler scene to see if that improves performance. Thank you :blush: