There are no objects beside the facade in my ArchiCAD viewport, but a black object is shown in d5 viewport. I do not have any hidden objects, and all my layers are on. Is this a d5 bug?
d5 viewport
Archicad viewport
Archicad viewport
Hi @nishchay.g
May I know which Livesync Version of ArchiCAD you are currently using? Please send us a screenshot
- If it’s outdated, then please install the newest version of Livesync at this link: D5 Render for Archicad Real-Time Rendering Workflow
- Have you tried directly importing this file or perhaps converting it to D5A using the plug-in?
Please send us your ArchiCAD file so we can test it on our end. Please send the file link to me via Direct Message here in forum.
This is a company use file i wont be able to share it can we work around it?
Hi @nishchay.g
How about your Plug-in Version? Are you running the latest one? Please check your inbox, I may need you to download another version to test if this issue persists.