Hi everyopne.
i have encountered a very disturbing freeze, when working.
i can comfortably navigate around the scene, but sometimes the assets freeze.
even on selection, the assets freeze on last selection
Hi there,
I apologize for the inconvenience this issue has caused. Does this issue persist in other files as well? or is it specific to this file only? How heavy is this file? I do suggest optimizing your D5 Scene file by hiding assets that are not evident in specific scenes. Additionally, you may want to check out other file-optimizing tips in our user manual: How to view and optimize graphics card usage? | User Manual
Please share to us the following relevant information while opening the D5 Render file you are working on (for VRAM and Memory Speed).
- Memory Speed
- System Information
- VRAM
Thank you.
Hi there,
Thanks for sending the System Information image but I may also need the other 2 images that I provided as a sample(VRAM and Memory Speed). Please open the task manager while also opening the file that you were working with where the issue was evident.
Other than that:
- Does this issue occur only in a specific file?
- You might also want to update your Graphics Card Driver: Update the driver through NV’s official software GeForce Experience, or download and install the driver by manually selecting the appropriate graphics card from NVIDIA’s official website