Good day! I keep getting the “Please log in with you Edu account on the bound device” error when signing in to my account. I recently built this new system and this is where i used my D5 edu license renewal last January. I’ve been using it ever since and haven’t changed any component but suddenly i got logged out and it keeps telling me to use the error. Please help me and I have deadlines due. Thank you so much ![]()
Hi @hdromero
What version of D5 are you using? In D5 Render 3.0, you can unbind your device directly from your MySpace page.
Please log in to your Launcher, click on your email, open your My Space page, and unbind the previous device entry. You can then log in again to your current setup.


When you use the “Unbind” function, your account automatically reverts to the D5 Community Version. To restore your student license on your PC, please reapply using your EDU email. Once your application is submitted, it should be approved again, and the license will be activated on your device.
Please also note that device unbinding is limited to once per year, so kindly proceed with caution before confirming the unbind.