Have D5 project open and working without issue. Launch Sketchup 2024 and D5 crashes. I’ll gather log files and such but wondered if anyone else has run into this lately? My D5 is up to date with the latest hot fix and I’ve also performed a couple of the .dll rename/replace tricks too but still the same crashing issue.
Hi @dan
Sorry for the inconvenience. To help diagnose the issue with D5 crashing when launching SketchUp 2024, could you please provide answers to the following:
- Does the crash happen with any D5 project open, or only with specific project files?
- Have you tried launching SketchUp 2024 while D5 has an empty/new scene open? Does it still crash?
- Which version of the SketchUp LiveSync plugin are you using? Have you tried reinstalling or updating it?
- Please share a screenshot of your D5 System Info
- I’ve been working specifically with one project the last few days so it is hard to tell if just this project or others too.
- Empty scene in D5 seems to be ok but I’ve not spent a ton of time with D5 and an empty scene. Sometimes the crashes happen after I’ve been working in Sketchup and back and forth with D5 project for maybe 20 minutes or more.
- I am not using Sketchup LiveSync. I have not installed that part of the program at all.
- Attached…
