D5 crashed while rendering and now the file is corrupted

I rendered an image and its was almost complete(reached the super resolution part or maybe it just completed I’m not sure) but the file then crashed, when I looked at the image it rendered it was just a strip on the top of the image and when I tried opening the file it said its corrupted. when I tried to go to the version history it didn’t let me.
any suggestions on what to do?

Hi there,

I apologise for the inconvenience. The rendering process was not finished hence, it resulted in the image file being corrupted.

  • May I know if this problem only occurs in a specific file?
  • If your file is heavy, you may want to enable “Smooth Mode” while rendering inorder to reduce VRAM Usage.

Additionally, Please provide the following information while opening the file that you are currently working on.