D5 Crash

Hello,

I am encountering a bug while using D5 Render.

It has been crashing for several days—without any apparent reason or error messages—even though the software was working perfectly until then.

I have updated all graphics and Windows drivers, reset the graphics settings, and uninstalled/reinstalled the software, but it continues to crash.

** D5 Render version : 3.1.0.0746 **
** Graphic card : RTX 5090 - Pilote : 32.0.16.1088 **

Hi @amelia.hortis

How heavy are these files? And how much VRAM is being consumed while this file is being opened?

  • Can you please try opening the file and then accessing the Task Manager?

  • Does reverting back to 3.0.1 make this file operable?

The hotfix version includes improvements for files that opened normally in version 3.0.1 but crashed in version 3.1. If you are prompted to update to the hotfix version, please do so.

Note: The hotfix version is currently in grayscale release.