D5 converter for Archicad 21 doesn't seem to install

[damien_m]

D5 Render Version: 1.8.0.02777
Graphics Card: GTX1060 6GB
Driver Version:461.72 (02/25/2021)
**Issue Description: I downloaded and successfully installed D5 render, and then installed D5 converter for archicad (D5_Converter_ARCHICAD_usa_0.3.4.exe).
Converter install seemed to run smoothly and found my Archicad 21 (revision 8002, the latest french version). No error message during install…
but I don’t have any toolbar available in Archicad or Save as format corresponding to d5 render…
of course I checked I was in 3d space to try to save (I’m a regular Archicad user and at this day using Lumion so I’m used to live syncing or even simply exporting)
I tried re-installing after turning off my antivirus (Avira). No success.
So far I managed to export from archicad as *.skp and import it correctly in D5 render but well… converter is not working on my side !
I’m on Windows 10 Pro 20H2
Archicad 21 fra (revision 8002) with plugins : Corona alpha 3 + Lumion Livesync
**
Screenshots/Videos Description: not relevant (nothing to show !)
Steps to Reproduce (optional):

[Jessie_Huang]

@damien_m

any toolbar available in Archicad

Hi there,

Please check out the top menu bar in AC to see if it’s available. Better to send a screenshot of it to us. Thank you

[damien_m]

hello, nothing up there !

[Jessie_Huang]

Hi there,

Please check out the direct message

[DNA]

Before

After

[DNA]

This is a problem with the command layout schemes

[DNA]

…it is not allowed to create your own toolbars

[Oliver.J]

Hi,

thanks for posting. Currently, the toolbar of D5 plugin does not support customization, and if you have any suggestion to share, please post on https://d5render.featureupvote.com/

Best regards,
Oliver